The Process Of Human Development - 1448 Words

Introduction The process of human development as well as all the achievements that are made by men are closely linked to the aspect of creativity. In the past, a number of scholars have carried out research on creativity from a number of aspects like that of studying the 4P model. In most of there researches, a number of measures were used in differentiating those abilities that were termed as high and low (Lin, et al., 2012). Additionally, in finding the potential that people have regarding their creativity, most of the scholars have applied the psychometric approach while applying the cognitive approach in the process of developing solutions to a number of creative problems that are identified in the society. In their previous studies, scholars have found that there are a total of two creativity measures that tends to involve two different processes that are usually correlated with varied cognitive factors. Additionally, the performance of individuals based on the two developed mea sures have found not to be correlated in anyway (Lin, et al., 2012). As such, the hypothesis of this study will be to find out how personality traits and gender correlate differently with the divergent type of thinking and creative problem-solving abilities in accordance with the dual-process theory account creativity. Description of the participants To get the results of the study, a total of 320 undergraduate students was chosen from five different universities in the republic of Taiwan. OfShow MoreRelatedThe Process Of Human Development957 Words   |  4 PagesThe process of human development is assessed to multiple phases which carry its own distinct set of expectations in terms of emotional growth, psychological development, physical maturation, and social awareness. When breaking down the lifespan into stages such as, childhood, adulthood, and late adulthood; the breakdown seeks to bring unity to the life of human being, and ultimately help us to understand the development of a person. Some people argue that developmental process undergoes gradual changesRead MoreThe Human Resource Development Process2543 Words   |  11 PagesCONTENT 1) Content 1 2) Introduction to human resource development process 2 3) The human resource development process 3 4) The importance of Human resource development and its Process 5 5) Advantages of HRD to the organization 6 6) Advantages of HRD to the employees 7 7) Problems that affect the human resource development 8 8) Improving organizationsRead MoreHuman Resource Development (HRD) which is any process over the activity that is of a short term or800 Words   |  4 PagesHuman Resource Development (HRD) which is any process over the activity that is of a short term or over the long term. It has the potential to develop the work-knowledge, expertise, productivity, and satisfaction of the adults. It focuses on benefiting the personal as well as the group. Additionally benefits the organization, community and the whole of humanity. In the Human Resource Development framework, there are four stages which consisted of Need assessment, Design, Implementation and lastlyRead MoreThe Legal Entity System Has Profoundly Affected The Process Of Human Economic And Social Development1787 Words   |  8 Pages1.0 Introduction The legal entity system has profoundly affected the process of human economic and social development. Needless to say, the connotation of the legal entity system is very rich, and that the company has an independent personality and shareholders bear the limited liability is the two basic features (Tweedale, G., Flynn, L., 2007). Of course, the company s independent personality is based on the separation of corporate property and shareholder property. Under this circumstance, theRead MoreDescribe the Human Resource Development (Hrd) Process and Critically Examine How Hrd Programmes Can Help Organisations and Its Employees to Remain Competitive in Their Business.2719 Words   |  11 Pagesinvestment in human capital. In a speech by Lee, Y.S (2007) he mentioned that an Economist’s article survey showed that attracting and retaining talent is the number one priority. Many organizations having realized that, in order to be ahead of their competitors, they have to constantly learning how to maximize out from the employees to achieve the organization strategic business objectivities. With the realization of the importance of the employees, it has made a significant impact on the human resourceRead MoreHow Strategic Management Plan And The Human Resource Planning Process1410 Words   |  6 Pagesstaffing process and the human resource planning process helps to determine where there may be a problem and what is needed to bring about a long-term solution. Another approach connected to the human resource planning activities is the organization‘s strategic development and implementation as charted in our text by Plunkett, Allen, and Attner, (2013). As we examine these approaches, we strive to bring explanation as to how the evaluations and analyzing bring about the ongoing process of changeRead MoreEmployee Training and Development Paper1057 Wor ds   |  5 PagesAbstract Employee Training and Development Paper Employee training and development is very important in organizations. Development, orienting, and socializing will help employees get to know their new organization. New employees will go to a process that will help them adapt to their new organization. Employee orientation will be the responsibility of human resources management, and this will depend on the organization. During this process the employees would get information on the work hoursRead MoreHuman Development,Family and Society Essay1650 Words   |  7 PagesHUMAN DEVELOPMENT, FAMILY AND SOCIETY Author: S.Aswathi – I MBA SSM School of Management, Komarapalayam. Co-Author: A.Pravinth – I MBA SSM School of Management, Komarapalayam. ABSTRACT This paper gives an overview of Human development, family and society from three angles via., biology, psychology and humanity. In biological terms, this entails growth from a one-celled zygote to an adult human being. Whereas in terms of psychology, it refers to the gradual accumulation of knowledge and is theRead More HR roles and responsibilities Essay1121 Words   |  5 Pages In today’s competitive business market, it is very important to remember how effective planning and development play an important role in the overall success of the organization. The ability to plan and execute an effective strategy is only as good as the people that are placed in the positions to make these decisions. It is crucial to have an aggressive team that will be both competitive and motivated to carry out the objectives set forth. Not only is it important to understand how these individualsRead MoreHuman Resource Management Essay1085 Words   |  5 PagesHuman Resource Management involv es a wide array of functions that encompasses the time from when an employee enters an organization to the time the employee leaves the organization. The specific activities that are involved in HRM include job design and analysis, recruitment, orientation and placement, development and training of the personnel, employee remuneration, and performance appraisal (Aswathappa, 2007: 5). This paper shall focus on three main activities which are recruitment, training, and

The Theory Of Divine Right - 935 Words

Jacques Bossuet the writer of â€Å"The Theory of Divine Right† lived from 1627 to 1704. He was known by many as a famous public speaker and a vivid scholar. He believed that kings ruled by divine right, and that monarchy was the political system intended by God. Monarchial government is the most natural, tough, and from that the sturdiest. It is also most against to separate, causing dreadful evil of states, and the main cause of their ruin. Which gives us the meaning of this quote, â€Å"Every kingdom divided against itself is brought to desolation; and every city or house divided against itself shall not stand.† This to me means that a kingdom, city, or home cannot function if they are not all in agreement of one thing. Therefore, the city and realms should act in a nature of uniting their selves. Families logically coalesce into a government appropriate for them. Single leaders have more union than two or more leaders together. The four characters or assets essent ial to royal authority, start with the royal authority being sacred meaning that the king is sanctified and to attempt to kill them is sacrilege. Secondly, royal authority is paternal and its correct character is goodness. We have seen that kings take the habitation of God, who is the factual father of the human race. Third, it is absolute which means it is not weakened in any way. Lastly, it is ruled by reason meaning it has purpose. The responsibility to care for the people is the establishment of all rights thatShow MoreRelatedThe Theory Of Divine Right945 Words   |  4 Pagesover his people and country, and no one ever questioned it because no one ever mistrusted the will of God. However, when a king begins to seem unfit to rule over his people, the people do begin to question all that they have ever known. The theory of divine right states that a monarchial government is the only way to lead. According to Jacques-Bà ©nigne Bossuet, â€Å"If it is the most natural, it is consequently the most durable and from that it follows also the strongest,† (479) meaning if the system isRead MoreThe Theory Of Divine Right1330 Words   |  6 PagesThroughout history, new ideas have always been formed from questions and different questions create new ideas. These five documents- â€Å"The Theory of Divine Right,† â€Å"Revocation of the Edict of Nantes,† The Social Contract, What is Enlightenment?, and The Declaration of Independence- each discuss a different idea and are substantial in the demonstration of this idea. These ideas have many differences and similarities. They may be significant in different revolutions, but they all pertain to differentRead MoreThe Divine Command theory of ethics is a theory that states that an act is right or wrong and good700 Words   |  3 PagesThe Divine Command theory of ethics is a theory that states that an act is right or wrong and good or bad based on whether or not God commands or prohibits us from doing it. This means that the only thing that makes an action morally wrong is because God says it is. There are two sides to this theory; the restricted and the unrestricted. The restricted theory basically says that an action is obligatory if and only if it is good and God commanded it; the unrestricted theory states that an act is onlyRead MoreThe Divine Command Theory And Euthyphro Problem Essay974 Words   |  4 PagesIn this paper, I will discuss about the Divine Command Theory and Euthyphro Problem and show how the Euthyphro Problem makes the Divine Command Theory morality arbitrary. Also, I will discuss why one does not have to reject the belief in God due to the Divine Command Theory cannot give a satisfactory answer to the Euthyphro Problem. First, I will define what the Divine Command Theory is and discus s its attractive features that answer the problem about the objectivity of ethnics. Second, I will defineRead MoreThe Divine Command Theory : Capital Punishment And Abortion Essay1128 Words   |  5 PagesThe Divine Command Theory is the assertion in ethics that an action is morally right if, and only if, it conforms to God’s will. This premise ties together morality and religion in a manner that seems expected, since it provides a solution to arguments about moral relativism and the objectivity of ethics. On the other hand, in Plato’s Euthyphro, Socrates questions whether something is right because God commands it, or whether God commands it because it is right. The ethical implications of theRead MoreJohn O’Keefe. Net Id: Jjo85. Word Count: 1,369. All Actions1381 Words   |  6 Pagesunrestricted version of the divine command theory which is a moral theory based on God’s commands and their relation to morality. Does God command what is right or is what is right commanded by God? There exists a version of the divine command theory that avoids all the contradictions that can arise from the application of the Euthyphro dilemma to the unrestricted divine command theory, and that is what this paper will discuss. Before delving into this restricted version of the theory it is first necessaryRead MoreDivine Command Theory, Deontology, And Virtue Ethics1618 Words   |  7 Pagesethical questions which we encounter. That being, divine command theory, utilitarianism, deontology, and virtue ethics all provide adequate insight to everyday morality. There are flaws and strengths to each and every one of these concepts. However, divine command theory proves to provide the most requisite intellect with minute disfigurement. Divine command theory offers a chance at a purposeful reason to undertake morality with the right manor. This theory also represents a constant state of rules thatRead MoreReligion And Morality On The Hunt Of Finding The Author Of What We Know As Social Norms952 Words   |  4 Pagesauthor of what we know as social norms. In this philosophy paper, we will discuss the origin and evolution of the Divine Command Theory and we will analyze an objections against this theory cited by P lato (Atenas, 427 - 347 a. C.) who states: morality and moral obligations ultimately do not depend on God. First of all, we will discuss the origin end evolution of Divine Command Theory. There are three central assumptions about the correlation between morality and religion. We may focus on one outRead MoreThe Doctrine Of The Divine Command Theory1377 Words   |  6 Pagessome of the most thought provoking theories and ideas from some of the greatest philosophers. One of those theories is the Divine Command theory. The Divine Command theory tries to explain the relation between God and what is morally correct and there have been many philosophers who have taken very opposing views on the theory in order to determine of society should accept this theory. According to the Internet Encyclopedia of Philosophy Divine Command theory is â€Å"the view that morality is somehowRead MoreBy Jove: A Brief Look at Polytheistic Divine Command Theory1635 Words   |  7 PagesSophocles’ famous play â€Å"Antigone† highlights a problem in what was then the prevalent worldview for most pious Greeks, that of Divine Command Theory. Divine Command Theory is a philosophical paradigm, or worldview, which essentially states that an action is good if and only if it has been commanded by a divine entity, which, to quote St. Thomas Aquinas, â€Å"all men know as God.† The problem arises in what happens when there exist multiple deities, such as is the case with the Greek and Roman pantheons

The Organizational Structure For Starting A Business

A general partnership provides the simplest organizational structure for starting a business when two or more individuals decide to associate for the purpose of owning and operating a business. Like a sole proprietorship, a general partnership is not legally separate from its owners (partners). Consequently, partners are personally liable for the debts of the partnership. Unlimited personal liability represents one of the major disadvantages of organizing a business in the form of a general partnership. Similar to what we learned about sole proprietorships, the personal affairs of the partners need not be separate from the business affairs of the partnership. For example, property used by the partnership can remain in the individual†¦show more content†¦Like a sole proprietorship, a general partnership is the de facto legal entity when two or more people decide to start a business and take no other affirmative steps to establish an alternative entity. For example, an alternative legal entity could take the form of a limited partnership, a limited liability company, or a corporation. However, establishing these entities requires the owners to prepare and file relevant legal forms with state agencies. Unlike a corporation, which the tax law recognizes as a separate taxable entity, a partnership is classified as a â€Å"pass-through† entity. As a pass-through entity, a partnership is a non-taxable entity, which means its profits and losses are reported on the partners’ individual tax returns (IRS Form 1040). Essentially, the taxable income of the partnership is treated as the income of the partners. While they do not pay taxes, partnerships are required to file a tax return, which is essentially an information return. A partnership tax return (IRS Form 706) discloses the income earned by the partnership and reports the various deductible expenses. However, the partnership tax return does not calculate a tax liability, as the tax liability is passed through to the partners and disclosed on an IRS tax form known as a â€Å"K-1.† The partners attached Form K-1 to their individual tax return and pay the relevant tax liability. The pass-through format avoids the pot ential for double taxation, as income is taxed only at

Case Study Reed Hastings Leadership & Governance of Netflix

Question: 1. Analyse the following questions based on the case scenario. You need to present and EVALUATE the facts and explore the hidden leadership principles behind these facts? How did Hastings change his use of communications in sending and receiving messages from Pure Software to Netflix? How did Hastings change his use of feedback from Pure Software to Netflix? How did Hastings change his use of coaching guidelines from Pure Software to Netflix? Which conflict management style did Hastings tend to use at Pure and Netflix? In making a deal with Epix, which conflict management style was most likely used by Netflix? 2. How would you improve Netflixs product offerings (i.e., what things cant you watch that you would like to watch) or processes (i.e., how can it improve its delivery or service)? 3. Which level or levels of analysis and leadership paradigm are presented in this case, and did Hastings use the management or leadership paradigm? 4. How did Hastings Big Five model of personality leadership traits change from Pure Software to Netflix? 5. Which University of Iowa leadership styles did Hastings use at Pure Software and Netflix? 6. Explain how power, organisational politics, networking, and negotiation are, or are not, discussed in the case? Answer: 1. Introduction Effective leadership is the key to success for all organisations (Armstrong Stephens, 2005). No organisation can survive in a long run without having a clearly defined and realistic vision and this vision is created by a leader who lives by the values that supports his vision. Leaders possess the inherit charisma with which they influence their followers to live by values. The case depicts various leadership styles and theories practiced by Reed Hastings, CEO Netflix. It studies how change in leadership style helped Hastings in making Netflix the worlds leading internet subscription service that enable customers enjoy numerous movies and TV shows. Founded in year 1997, Netflix today operates in around 50 countries and has above 50 million subscribers (Netflix, 2014). Reed Hastings is cofounder of Netflix which he started after his former company Pure Software was acquired by Rational Software. Hastings is an active educational philanthropist and had been one of the board members of companies like Face book and Microsoft. Hastings communication style at Pure Software and Netflix Effective communication is the greatest strength of an effective leader (Bass Bass, 2009). Communication is the process by which sender transmits its message to the receiver through verbal, non-verbal or written signals (Blundel Ippolito, 2008). In order to maintain a healthy relationship with employees it is essential that all important information are effectively communicated to employees which further helps enhancing job satisfaction and reducing uncertainty. Effective communication is primarily responsible for building a knowledge sharing workplace culture (Fielding, 2006). At Pure Software Hastings used autocratic leadership style wherein he imposed his wishes on his people. He preferred one-way communication wherein he never encouraged his people to openly share their views and ideas. He never asked his people for their input and made all decisions by himself. He used negative verbal and non-verbal communication style wherein he rolled his eyes and passed critical comments wh en he found that ideas shared by employees were not useful. This way of communication greatly de-motivated his employee who refrained themselves from participating in any discussions. Authoritarian leadership communication style result in creation of task culture where people are judged based on their level of productivity and not quality (Murithi, et al., 2011). However this communication style result in an increase in productivity in presence of the leader only and when the leader is absent productivity tends to decrease. It results in high level of aggression among employee which ultimately leads to high attrition rate. At Netflix Hastings wanted to develop a workplace culture where people enjoyed coming everyday thus he preferred participative leadership style. Participative leaders encourage two-way communication where employees are encouraged to openly share their views and participate in decision making (Daft, 2014). Hastings encouraged his employees at Netflix to provide inputs and used positive communication style like further questioning them over their ideas. The main advantage of this communication style is that employees display high productivity and quality even when the leader is not present. Culture at Netflix is similar to entrepreneurial culture where people are highly motivation and display high degree of creativity and innovation. However leaders using this form of communication is at times taken for granted as they do not make use of their powers to direct employees. Hastings choice of feedback method at Pure Software and Netflix Feedback is a process where in one party gets the input from other party on the work done by first party for second one (Bakliwal, 2011). There could be different way of communicating feedback, however most effective and constructive way depends upon the time and basis on which it is given. Generally every manager or supervisor should provide feedback immediately to their employees as soon as the work gets completed and it should always be given on the basis of some facts and statistic (Fox, 2007). It should not always be subjective, but good mix of objective and subjective contents. It also depends on the leadership style, as we can see that in Pure Software, Hasting followed Stop, Start and Continue approach to provide feedback to its employees. It represents or similar to autocratic leadership style where in manager gave his employees step by step directional order, like when to stop, start and when to continue. In this feedback process, there is only one way of communication proc ess which flows from boss to its employees. Drawback of this process is that employees decision making process becomes dull and they just followed the order given to them by their supervisors. However, in Netflix he followed participative approach wherein he showed respect to its employees as well. He adopted Feedback Sandwich method, where in process start on constructive note and then discussion goes on how to improve things and again end with on a positive note. Hastings choice of coaching guidelines at Pure Software and Netflix Coaching is defined as the process by which leaders provide motivational feedback to their employees which further helps enhancing their overall performance (Hellriegel John W. Slocum, 2011). Choice of coaching guidelines depends on leaders choice of leadership style. At Pure Software Hastings used autocratic leadership style where followers are forced to follow the path showed by the leader. However in case of Netflix he used participative leadership style where followers are encouraged to choose their own ways of working and the leader acts as a part of the group. He uses his skills and expertise to support employees in making their own decisions. At Netflix Hastings focused on developing a supportive working relationship by supporting his employee in finding right solutions. He stopped blaming and embarrassing his employees and started praising them and recognising their efforts. He stopped focusing on productivity of the employees and started emphasizing on their behaviour and p erformance quality. Employee where empowered enough to make their decisions and evaluate their outcomes. He emphasized on providing timely but flexible feedback that was specific and descriptive in nature. At Netflix he used job instructional training so that employees feel confident about their decisions. They were no more criticised if their solutions were not up to the mark. Hastings choice of conflict management style at Pure Software and Netflix Conflicts are very common in a human environment and leaders choice of conflict management style determines the culture of an organisation (Hall, 2008). Forcing conflict management style was used by Hastings at Pure Software where his ultimate goal was to get the tasks done by his employees according to the ways directed by him. Aggressive and uncooperative behaviour characterises forcing conflict style where the leader is just concerned about satisfying his personal interest and has no concern about interest of his followers (Bakliwal, 2011). This style helps making tough decisions that are more effective than decisions made as a result of compromise to meet the expectations of all. Excessive use of this style creates a negative image for the leader. Collaborating conflict management style also called as problem-solving style is used by Hastings at Netflix. Assertive and cooperative behaviour characterises collaborating conflict style where the user assertively tries to resolve the conflict by involving other people and solves the conflict in a way that it satisfies interest of all members involved (Blundel Ippolito, 2008). All members involved in decision making are more concerned about their own interest however emphasis is made to solve the issue in a way that its benefits all. This style delivers the best possible solution for an issue as it involves assertiveness. This style however requires more time, skills and efforts to resolve a conflict. Hastings conflict management style for making a deal with Epix Negotiating conflict management style was used by Hastings to win the Epix deal with Netflix. This style resolves the conflict by using the principle of give and take (Daft, 2014). The solution is beneficial to both the parties involved and they take advantage of each others expertise. It is also referred to as compromising style which maintains a balance between assertiveness and cooperation. This style consumes comparatively less time and efforts and also helps in maintaining healthy interpersonal relations. The main disadvantage of this style is that people involved many times play games by making demands that are not justified (Armstrong Stephens, 2005). Hastings made a choice of this conflict management style as the deal was complex in nature and he wanted to decide on terms that favoured both the parties. 2. Recommendations for improving product offerings and processes of Netflix Netflix should make further attempts to improve their customer services. They should conduct online surveys and other campaigns to collect as much customer feedbacks as possible. Existing customer comments on online forums reveal that they feel Netflix services are overpriced. They should conduct competitor analysis to find out ways by which they can provide their services at comparatively affordable prices. They should focus more on their marketing strategies and promotion techniques so that they can reach more customers and spread brand awareness. They can use various sales promotion techniques like discount coupons and customer loyalty cards in order to retain customers. They should try uploading latest videos and movies in order to meet customer demands. DVD-by-mail service is expected to grow in near future thus Netflix should focus more on improving this service. In order to become more social they should incorporate improved fan/ community features within their services. Netfl ix should not be treated as a service but a network that connects people with common interest. Attempts should be made to become a customer-oriented subscription service but meeting the demand of todays dynamic customers. They should keep track of their loyal customers and should update them when their desired videos and movie arrive. This will help them increasing brand loyalty. 3. Leadership paradigms presented in the case Classical and transformational leadership paradigms are the two paradigms presented in the case. At Pure Software Hastings displays the use of autocratic leadership style wherein he directs his followers to get the work done according to his ways. Hastings leadership style at Pure Software is an example of classical leadership paradigm where he is seen as a directive leader who is task-oriented and has no interest in growth and development of his followers (Fox, 2007). At Netflix Hastings chooses to change his leadership style to participative leadership style wherein he encouraged his employees to share their views and be innovative. His leadership style at Netflix is an example of visionary/ transformational leadership paradigm where the leader is people-oriented and is greatly concerned about the growth and development of his followers (Blundel Ippolito, 2008). Hastings had a vision for Netflix and used innovation as a means of achieving his vision. 4. Hastings big five personality leadership traits at Pure Software and Netflix Hastings displayed a completely different personality at both his companies. Openness: Hastings displayed high degree of creativity at both the companies however he was more open to new ideas and options at Netflix. Stability: Hastings displayed remarkable problem solving capabilities at both the companies however at Netflix he showed more stability as compared to Pure Software and never embarrassed his employee if their ideas where not up to the mark. Sociability: Hastings is seen to be an introvert at Pure Software and as an extrovert at Netflix. Thus his sociability has increased at Netflix as compared to Pure Software. Agreeableness: Effective leaders are always seen to possess low level of agreeableness. Hastings encouraged his employee to share their views however also asked them to show how their ideas will actually work. Thus he possessed low level of agreeableness. Conscientiousness: Hastings is always seen as a goal-oriented leader who puts in best efforts to achieve desired goals. At both Pure Software and Netflix he displayed high level of Conscientiousness. 5. Hastings choice of University of Iowa leadership style at Pure Software and Netflix Autocratic leadership style is used by Hastings at Pure Software where he never asked his employees for their inputs and made all important decisions by himself (Bass Bass, 2009). He is seen as a task-oriented leader who is not concerned about his employees and treats them as mere machines. However at Netflix Hastings used democratic leadership style and is seen as a people-oriented leader who is greatly concerned about the growth of his employees (Bass Bass, 2009). He encouraged his employee to provide input and considered them while making important decisions. At Netflix he is respected by his employees and is seen as a role model. He is the prime reason behind the remarkable success of Netflix. 6. Analysis of how organisational politics, power, negotiation and networking are discussed or not in the case The Reed Hastings-Netflix case depicts in a very effective manner how choice of leadership style affects the growth of an organisation as a whole. Hastings use of power has been effectively discussed in the way he embarrassed his employees at Pure Software and made them follow his rules (Fairholm, 2009). Throughout the case there is almost no mention of how Hastings handled issues like organisational politics. The case discusses about the contract between Epix and Netflix but does not go in details how Hastings used his negotiation skills to win the contract. Also there is no mention of how he used his negotiation skills with his employees and clients. Networking is discussed in the case but not in details enough to understand its role in the remarkable success of Netflix. Conclusion Leaders choice of leadership style and theories frame the culture of an organisation and is primarily responsible for the motivation of its employees. Leaders always act as a role model for their followers and tend to live by their values to achieve common organisational goals and performance objectives. An in-depth analysis of the case reveals that its Hastings change in his leadership style, communication, feedback and conflict management style that has made Netflix what it is today. It shows that people-oriented leaders always create a workplace where employees enjoy coming every day. References Armstrong, M. Stephens, T., (2005) A Handbook of Management and Leadership: A Guide to Managing for Results. London: Kogan Page Publishers. Bakliwal, V. K., (2011) Production and Operation Management. New Delhi: Pinnacle Technology. Bass, B. M. Bass, R., (2009) The Bass Handbook of Leadership: Theory, Research, and Managerial Applications. New York: Simon and Schuster. Blundel, R. Ippolito, K., (2008) Effective Organisational Communication: Perspectives, Principles and Practices. London: FT Prentice Hall. Daft, R., (2014) The Leadership Experience. New York: Cengage Learning. Fairholm, G. W., (2009) Organizational Power Politics: Tactics in Organizational Leadership. Westport: ABC-CLIO. Fielding, M., (2006) Effective Communication in Organisations. Cape Town: Juta and Company Ltd. Fox, W., (2007) Managing Organisational Behaviour. Cape Town: Juta and Company Ltd. Hall, A., (2008) Overcoming Resistance to Organizational Change Initiatives. Conflict Management and Dispute Resolution, 1(1), pp. 1-11. Hellriegel, D. John W. Slocum, J., (2011) Organisational Behaviour. New York: Cengage Learning. Murithi, T., Cheney, G., May, S. Munshi, D., (2011) Handbook of Communication Ethics. New Jersey: Routledge. Netflix, (2014) Officers Directors. [Online] Available at: https://ir.netflix.com/management.cfm [Accessed 2014].